211 is a telephone resource for information about community services, referrals to human services, and crisis intervention. It is accessed toll-free from anywhere in Connecticut by simply dialing 2-1-1.

It operates 24 hours a day, 365 days a year. Multilingual call specialists and TDD access is available.

Connecticut residents call 211 for many different types of help. Professional call specialists help callers with such complex issues as substance abuse, gambling, domestic violence programs, suicide prevention, financial problems, and much more. Other callers may simply be looking for volunteer opportunities.By dialing 211, a caller is connected with an 211 call specialist who helps the caller assess their situation and find the community services in their area that can assist them.It’s important for people to remember that 911 remains the number to call for police, fire or EMS emergency response and 411 remains the number to call for telephone directory information.